Legal

Privacy Policy

Last updated: March 2026

What we collect

When you use Scout NYC, we collect:

– Your email address

– Your search preferences, such as neighborhoods, budget, bedrooms, must-haves, and building types

– Your interactions with our emails and product, such as opens and clicks

– Account and recommendation metadata, such as match scores and whether we surfaced a likely rent-stabilized building signal

How we use it

We use your information to:

– Send you ranked apartment listings and alerts tailored to your search

– Generate and explain building-level likely rent-stabilized signals using public listing data and public records

– Improve our matching systems, product quality, and operations

– Communicate with you about your account

What we don't do

– We don't sell your data to third parties

– We don't share your email with landlords or brokers

– We don't send spam or promotional emails from partners

Data retention

We keep account data while your account is active and may retain account, recommendation, and email-event records for a period after you unsubscribe to support reactivation, debugging, fraud prevention, and legal or compliance needs. If you want your data deleted, email us at hello@usescoutnyc.com.

Contact

Questions? Email us at hello@usescoutnyc.com